Privacy policy

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Privacy Policy

MC The Black Diamond · Effective August 29, 2026

Overview

At MC The Black Diamond, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our store or make a purchase.

Information We Collect

We collect information you provide directly, including:

Name, email address, phone number, and shipping address
Payment information (processed securely — we do not store card details)
Account login credentials if you create an account
Communications you send us

We also collect automatically:

Browser type, IP address, and device information
Pages visited, time spent, and referring URLs
Cookie and tracking data

How We Use Your Information

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to your questions and support requests
Send marketing emails (only with your consent)
Improve our website and customer experience
Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share it with payment processors, shipping carriers, and marketing platforms (with your consent), or legal authorities when required by law.

We use cookies to enhance your browsing experience and for analytics. You can control cookie settings through your browser or opt out via our Privacy Choices page.

Your Rights (Canada — PIPEDA)

Access the personal information we hold about you
Request correction of inaccurate information
Withdraw consent for marketing at any time
Request deletion of your data where applicable

Data Retention

We retain your data as long as necessary to fulfill orders and comply with legal obligations, typically up to 7 years for transaction records.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

MC The Black Diamond — Canada
Email: [your email]